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Legal Conditions That Govern Your Account

Your use of apk3x — including wallet deposits via DANA, OVO, and GoPay — is governed by these terms, which apply to all account activity where local law permits access.

Account eligibility by regionDANA, OVO, GoPay wallet rulesData handling and retentionAccount security obligationsContact paths for policy queries
apk3x Legal Conditions That Govern Your Account
POLICY CONTACT

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a copy of your account data, or need to flag a policy concern, our support team handles those requests directly. You can reach us through the channels below — include your registered account username so we can locate your record without delay.

Live Chat Start a chat from the account dashboard. Our Indonesia support team picks up policy and account-rights queries there and can escalate to a case handler if needed.
Email Support Send your legal or data request to our support email address listed in the account settings page. Include your account ID and the specific policy matter you are raising.
Account Settings Some requests — like updating your registered wallet number for DANA, OVO, or GoPay — can be handled directly inside account settings without contacting support.
DATA AND SECURITY

How We Handle Your Account Data

Security and data handling sit at the foundation of how we operate. Your account information — including wallet details for DANA, OVO, and GoPay — is stored with encryption at rest. We do not sell your personal data to third parties. Access to your data is limited to the teams that need it to process transactions and handle support requests. Players in Palembang and across Indonesia can request a summary of what data we hold by contacting support through the channels listed on this page.

Data Retention

We keep account and transaction records for as long as required by applicable law. Once that period ends, records are deleted or anonymised on a rolling schedule.

Cookie Use

We use session cookies to keep your account logged in and preference cookies to remember your wallet selection — for example, your last-used DANA or GoPay method.

Account Security

Login uses OTP verification sent to your registered mobile number. If you suspect unauthorised access, lock your account immediately via settings and contact support.

Requesting Changes

To correct, update, or request deletion of your data, submit a request through live chat or email with your account username and the change you need made.

Legal Questions We Hear Most Often

These are the policy questions that come up most from account holders in Indonesia. If your question is not covered here, contact support through the live chat or email path above.

Access depends on local law and is available only where local law permits it. Check whether online gaming access is lawful in your specific region before opening an account.

We collect your registration details, device information, and wallet data — such as your linked DANA, OVO, or GoPay account number — to process transactions and verify your identity.

Records are kept for as long as applicable law requires. After that retention period, data is deleted or anonymised. Contact support if you want details specific to your account.

Send a data request via live chat or email, including your account username. Our team will confirm what data we hold and share it in the format required by applicable law.

Yes. Submit a deletion request through support. Note that some records must be kept for legal reasons even after a deletion request — our team will tell you which ones apply.

Wallet details linked to your account are removed from active systems after closure. Records needed for transaction history under applicable law are retained for the required period, then deleted.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.